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Frequently Asked Questions

Simulation & Software

Does Virtual-Shot have ballistic software embedded?

Yes, Virtual-Shot has ballistic software embedded so you can train and practice in a realistic environment with real bullet drop and wind effects.

Does Virtual-Shot include different weather conditions and environmental effects?

Yes, Virtual-Shot enables you to manipulate the wind speed and direction. The wind speed and direction will realistically alter bullet trajectory and will affect range flags and even dust splash that is kicked up from bullet impact on dirt.

How does Virtual-Shot update its software?

All software changes will update on your phone through the app stores. This means that as the sim is improved and expanded you will get easy access to more and more content.

How does it register trigger pull?

Virtual-Shot uses both the phones sensors and microphone to detect the dry fire sound of a rifle or pistol.

Weapon Mount & Hardware

How does Virtual-Shot mount to my weapon?

Virtual-Shot attaches to the Picatinny rail and we are soon releasing a scope mount and handgun mount. 

Can Virtual-Shot be used on any weapon?

Virtual-Shot is a dry fire training system, this means that you can use Virtual-Shot on any weapon that you can dry fire on (rifles, pistols, air rifles, Airsoft rifles and Gel Blasters. 

Does Virtual-Shot work for left handed firers?

Yes, you can adjust your dominant hand preference in the game settings.

Can I use a tablet with Virtual-Shot?

No, only with a phone.

What type of phone can I use?

The tracking software is quite processor heavy so you will need a modern smartphone manufactured from 2019 onward and capable of running AR Core (for android - Click on this link on your phone to check. If you can download the app your phone is compatible) or AR Kit for iOS.  It will hold phones with a width of no wider than 77mm so you might have to remove bulky phone cases.

Will Dry firing damage my rifle?

It is a common misconception that dry firing damages firing pins. We have used dry firing as a training technique for decades on both rifles and pistols and never had an issue with firing pin damage. On centerfire rifles, when no cartridge is present the tip of the firing pin strikes nothing in the breech, instead it is stopped by the bolt itself. The force of the firing pin being stopped by the bolt on center fire rifles is negligible. On a rim fire rifle however, the firing pin will hit the hard steel of the breechface and if done excessively will cause damage to the pin. It is for this reason that we recommend using snap caps if you want to dry fire your rim fire, they will work perfectly well with Virtual-Shot too.

Support

Can I cancel my order?

Yes you can cancel any time before the product ships and receive a full refund within 10 business days.

Do you have customer support?

You can get in touch with customer support at [email protected] We try to answer all inquiries within 24 hrs.

 Payments & Shipping

Can I change my delivery address before delivery?

Yes, you can change your address up until two days before your product is shipped. Just send an email to the support team here [email protected]

What payment method do you accept?

We use Stripe as a payment processor and accept all credit cards and debit cards.
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